TRUST, RETURNS & POLICY

• Can I order SOLEVED Insoles locally?

  Right now, the original SOLEVED Insoles are available exclusively on this website. As SOLVED quickly grew into one of the leading insole brands in the world, we noticed a rise of fake resellers who try to advertise poor products under our brand name. Please be aware of this as they don't provide...

• Do you have verified customer reviews?

  We regularly receive feedback from customers who share their experiences with our products. If you’d like to see more examples or testimonials, contact our support team and we’ll be happy to provide them.

• How can I contact your support team?

  You can reach us anytime at info@soleved.com or through our chat widget on the site. Our team replies quickly to every message.

• How do I know it’s not a scam?

  We’re aware that there are a lot of companies with bad practices around that take your money, and you never hear from them again. We do everything in our power to give you the best shopping experience and customer service possible. Since 2020, we have had more than 60,000 customers, and thousands...

• How do I know this isn’t a scam or copycat site?

  We’re the official SOLEVED™ store, backed by secure checkout, verified customer reviews, and our 12-month wear-out warranty — no third-party resellers.

• What are your support hours and response times?

  Our customer service operates 7 days a week, and most inquiries receive a response within 12–24 hours.

• What if they don’t work for me?

  Our insoles come with a 90 Day Money-Back Guarantee. We’re incredibly confident that you’ll love SOLEVED insoles (our less than 1% refund rate says it all). If you fall into this 1%, simply contact us, and we’ll issue a refund, no questions asked.

• Where is SOLEVED™ based?

  SOLEVED™ operates and ships from within the United States, with all inventory stored at our U.S. fulfillment centers. Our customer support also serves U.S. customers directly.